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Versa 2 LEDs aren't lit. Won't track HR or sleep

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‎06-02-2020 06:10

‎06-02-2020 06:10

My Versa 2 won't track HR or sleep. The LEDs aren't lighting up. I've done all the troubleshooting but nothing worked.

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2 REPLIES 2

‎06-02-2020 11:02

‎06-02-2020 11:02

Without knowing what has been tried, have you restarted your Versa or tried a shutdown?

If the above doesn't help then try setting up the tracker as a new device.

If this fails the contact fitbit.

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‎06-03-2020 08:14

In response to Rich_Laue

‎06-03-2020 08:14

I have reset it, deleted it and added it again, etc. Nothing has worked.

Sent from Yahoo Mail on Android
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