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Versa 2 Maps not correct for all runs

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I was starting to use the Fitbit app and connected GPS to track my run and all was great. However just recently, the maps for my runs have gone completely wrong, even previous ones that were correct. I logged into the Fitbit dashboard and they are incorrect on there to. I have uninstalled the app and reinstalled it, restarted the watch and nothing has helped. Using the latest firmware.

Just wondering if anyone else is having this issue.

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Welcome to the Fitbit Community, @MrObvious.

 

Thanks for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

Our team is aware of this issue with maps and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

If you have any question, please let us know.

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Thanks for the reply any idea when a fix is likely to be released?

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Thanks for your response, @MrObvious.

 

At the moment, there is no timeframe to provide you with but once there is any update, it should be communicated as soon as possible.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

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¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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