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Versa 2 NOT showing sleep tracking or exercise since 03/13/2020.

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‎03-17-2020 23:28

‎03-17-2020 23:28

My Versa 2 has NOT shown the sleep tracking stats exercise stats since 03/13/2020.  In addition, since I took the corrective steps I found online, I can no longer pair it on Bluetooth or connect to Wifi.

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‎03-18-2020 10:38

‎03-18-2020 10:38

@AuntiePT This may be due to the fact your Versa is not syncing. Could you please open your Fitbit mobile app, tap on your avatar (picture in the left top corner) to open Account settings, scroll down to Versa and check what the time stamp says? Also, what's your phone model and OS? Have you tried both your phone and rebooting your Versa? 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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