Versa 2-PC app doesn't show music

[Theo.db]

So I tried all kind of ways to transfer music from my Laptop and Pc to my Versa 2 but after I drag and drop the songs on the playlist nothing happens, I tried with a USB Cable, Bluetooth, my PC and Watch are connected to the same network and synced too but the music still doesnt show

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Theo.db.

Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

Please keep in mind the following:

- To download music and podcasts to your Fitbit Versa 2, you need to create at least 1 playlist of songs or podcasts in iTunes or Windows Media Player.

- You can store over 300 songs and podcasts on your watch depending on the file sizes

- Older songs may not transfer due to copyright protections (known as DRM encryption). 

- The music and podcast file types you can download to your watch are the following:

• MP3 files
• MP4 files with AAC audio
• WMA files

Please make sure to follow the instructions in this article in the menu "How do I download playlists to my Fitbit watch?".

Whether you continue experiencing difficulties please provide the following information:

- Does the music file type you want to download meet the above criteria?

- Do you have less than 300 songs/podcasts on your watch?

- Do you see any error when trying to download your music?

If you have any question, please let us know.