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Versa 2 Random high and low heart rate readings

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‎04-09-2020 11:45 - last edited on ‎04-29-2020 09:26 by Fitbit Moderator

‎04-09-2020 11:45 - last edited on ‎04-29-2020 09:26 by Fitbit Moderator

Hi folks. I am using a Fitbit Versa 2, Android sync.  I am seeing random highs and lows on my heart rate monitor and graph. By random, I mean not tied to any activity, and times of day are random (3am, 1pm) for example. Peaks are 200+ and lows are down to 34. I have not noticed a peak in time to compare to manual pulse, but at one time I noticed the monitor showing in the 30's, and manual pulse check was upper 70's. So, anyone else have this issue? I really don't think my heart is doing this. Seems I'd either pass out or be feeling such a rapid heart.

 

 

Moderator edit: updated subject for clarity

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‎04-29-2020 09:25

‎04-29-2020 09:25

Hi @DNTNTX, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'm sorry about the heart rate issue that your Versa 2 is experiencing, I totally understand how you feel about this. I was able to get in touch with our Support team and was told that they assisted you via chat. Please don't hesitate to get back if more assistance is needed.

 

See you around.

JuanJo | Community Moderator

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