Versa 2 Reminders to move stopped working

[DebMN5]

My "Reminder to Move" is on, but my watch is not reminding me.  I've reset my watch, re-synched it, & it still won't work.  (The "Do Not Disturb" is off & so is the "Sleep Mode") The Reminder to Move stopped working yesterday. Any suggestions?

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @DebMN5. Welcome to the community forums! 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. At this time, I've noticed that you have reached out to our Support Team today and they provided information and assistance. If you still have any additional questions or inquiries, I recommend replying back to them and they will be more than glad to continue assisting you. 

See you around. 

[DebMN5]

Thx.  I already did that thru chat & it still wouldn't work with their assistance.  I was told to call the support team, but they aren't available until Monday.  I was hoping someone here had another idea for me to try while I wait for Monday morning.  Will see what Monday brings. 

[WilsonFitbit]

@DebMN5 Thank you very much for your reply. 

I appreciate your assistance in contacting our Support Team. At this time, I was able to confirm that they provided some instructions and they advised you to test your Versa 2 and contact them back if you sill need further assistance. 

On a side note, I'd like to let you know that your posts have remained open if other users with a similar experience can provide additional information. 

See you around.