08-31-2022
00:22
- last edited on
12-18-2022
17:17
by
MatthewFitbit
08-31-2022
00:22
- last edited on
12-18-2022
17:17
by
MatthewFitbit
Hello,
I have recently moved to a Samsung S21 FE from an iPhone and can't seem to get my call notifications to filter through to my Versa 2 when on do not disturb. The calls override my DND on my phone but it isn't alerting my Versa 2. I didn't have this problem on my iPhone and it's such a handy feature as my phone lives on DND.
I've tried allowing notifications and vibrate when on DND but it allows messages as well which is what I don't want (sometimes it's very handy but mostly it's not). Is there a way to get Fitbit to override my phones DND so it will always alert my tracker when I have a call?
08-31-2022 10:25
08-31-2022 10:25
Hello @haywhit
I don’t personally use an android phone to view my Fitbit App but I dug around a bit to try and find a solution for you. Here’s what I found: https://www.samsung.com/us/support/answer/ANS00077281/
Look under Set up Exceptions
😃 I hope this provides you with the answer you were seeking. Please let me know if it works out for you