08-09-2022 19:54
08-09-2022 19:54
My versa 2 which is about 6 months old has started to have Flickering screen and the screen has become purplish tint. I reset the watch and followed all help offered in the forum like restarting, changing the clock face etc. Etc but no change. It stopped Flickering for few minutes and again it is Flickering now.
08-10-2022 06:47
08-10-2022 06:47
Hello @RaviJay
Unfortunately since restarting your Versa 2 and attempts to change the clock face has failed to fix the problem my only suggestion would be to contact Fitbit Customer Service. You can find ways to contact them here: https://myhelp.fitbit.com/s/support?language=en_US.
😉 I personally find calling them directly the easiest but live chat is a great option as well. I hope customer support gets this sorted out for you quickly
08-10-2022 06:51
08-10-2022 06:51
Thanks @SunsetRunner. I did contact the support and they have asked me to send the watch for them to look at. Appreciate your response and eagerness to help. Will keep you all posted on how it goes.
08-10-2022 06:54
08-10-2022 06:54
That’s awesome news @RaviJay! 😃 Hopefully this will get resolved quickly for you and you’ll be up and running again soon.
08-10-2022 11:17
08-10-2022 11:17
Mine the same. It's nearly 3 years old.
Flickering, purple square frame, frozen screens. Sad
08-10-2022 12:07
08-10-2022 12:07
Same thing! Support said the screen is defective and since it is past warranty it is now garbage. My watch is only 2 years old and well-cared for.
08-10-2022 13:06
08-10-2022 13:06
Looks like a common issue with FitBit. Hopefully I will get lucky this round and will be able to use it for couple more years at least.
08-10-2022 14:20
08-10-2022 14:20