Versa 2 Special Edition Update and terrible phone support

[PonderingGarmin]

Purchased a Versa 2 literally 2 months ago and battery life was lasting 8 days consistently until about a week or so ago. Update was pushed out and now my battery life is only 3 to 4 days.  Called Fitbit tech support and they want to give me lessons on how to make the battery last by training the battery and jumping through a bunch of hoops then call them back again.  Not once could they just say update screwed up the watch and we will do .................... to make it better.  After going through a similar scenario with two Fitbit  Blazes I swore I would not purchase another Fitbit.  Now here I am with a 2 month, $250 piece of junk on my wrist.  Can someone at Fitbit please help!

[Rich_Laue]

Since you say that you updated to the latest firmware and Fitbit does not have any newer version. What firmware update should they have asked you to install?

Have you checked your settings on the tracker. 

[PonderingGarmin]

Rich, what are you talking about?  There was a firmware update on my phone a week or so ago.

[Rich_Laue]

Exactly what I said, that even though your phone has the latest update, your upset that they did not offer you a newer update that they haven't finalized. 

[PonderingGarmin]

Fitbit tech support over the phone.  There is nothing wrong with my phone.  Issue was with Tracker firmware update.

[SunsetRunner]

so like @Rich_Laue said, what version of the firmware do you currently have? you should be on 70.7.14