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Versa 2 Stopped Working/ Black Screen--tried reset and changing watch face. Nothing worked.

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‎03-02-2020 17:13

‎03-02-2020 17:13

Had my Versa 2 since August 28, 2019 and yesterday morning woke up to a black screen. Internally it is still functioning but, the screen shows nothing. I have tried the reset procedure multiple times and attempted to changed the watch face through the app and it wouldn't work. Everything is syncing otherwise. I'm at a loss as to what to do next. 

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‎03-02-2020 19:22

‎03-02-2020 19:22

Hi, @pippsqueak1985! Time to get in touch with Fitbit Support directly. Let them know the troubleshooting you have already done. Good luck!

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