Versa 2-Turning off heart-rate won't disable the green lights

[beljwes]

I recently received the Sense which I loved but I had to unfortunately return it as the lights for the heart rate etc caused a burning sensation on my arm after wearing it for 1 day. I have since swapped to the versa 2 but I am still unable to turn off the green light even though the hr monitor is turned off.

Moderator edit: added label

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @beljwes.

I'm sorry to hear about the difficulties you experienced with the Fitbit Sense. Thanks for the information provided.

In the most recent Fitbit devices like the Fitbit Versa 2 the heart-rate sensor won't stop blinking even when the setting is turned off. This is an expected behavior. The option to turn off heart-rate will make your watch to stop displaying your heart-rate on the watch and Fitbit account, but the green lights will continue blinking.

See you around.

[beljwes]

This is strange, why does the light need to be on? 

[EdsonFitbit]

Thanks for your question, @beljwes.

We actually don't have much information about why the green lights need to be on when the heart-rate is turned off, but just the fact that it was a change made to the new Fitbit devices by our engineering team.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Have a nice day.

[beljwes]

That's interesting.....

Could you ask the engineers for the answer?