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Versa 2 Warranty

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‎04-07-2025 08:36

‎04-07-2025 08:36

My fitbit Versa 2's screen just popped off one day while doing a mundane tasks. I have had this fitbit since December of 2022. Does anyone know what the warranty is on these fitbits or if you can get a discount on your next purchase or something? I would like to purchase another one, but at the same time can't bring myself to buy it..

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‎04-07-2025 08:57

‎04-07-2025 08:57

Hi @molly_ and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear that your Versa 2's screen just popped off. 
I understand your feelings about this situation, this is not the experience we want for our customers. 

About the Fitbit limited warranty, here is the related help article : Fitbit limited warranty.

May I suggest you to reach support, since they have more tools in order to find your options : Contact Us

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