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Versa 2 Widgets not loading and showing anything at all

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‎10-30-2023 03:16

‎10-30-2023 03:16

When opening the widgets area on the Versa 2, the section will crash and not allow to be visited or seen. This has been occurring after I accidentally hard reset my device. Please help!IMG_3388.jpegIMG_3389.jpeg

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‎10-30-2023 06:03

‎10-30-2023 06:03

Hi @Prashant_ - t would seem that the watch OS has got corrupted and the only way to resolve it is with a factory reset. However be very careful as it can stop the watch working altogether. Once fully charged and the factory reset is started wait 5 minutes before doing anything with the watch.

A factory reset from the Settings menu is different to a Shutdown or button restart.

Author | ch, passion for improvement.

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2 REPLIES 2

‎10-30-2023 06:03

‎10-30-2023 06:03

Hi @Prashant_ - t would seem that the watch OS has got corrupted and the only way to resolve it is with a factory reset. However be very careful as it can stop the watch working altogether. Once fully charged and the factory reset is started wait 5 minutes before doing anything with the watch.

A factory reset from the Settings menu is different to a Shutdown or button restart.

Author | ch, passion for improvement.

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‎10-31-2023 04:38

In response to Guy_

‎10-31-2023 04:38

Was hoping to not have to factory reset my Fitbit, but I’m guessing it’s the only way to fix it. Thanks for the quick reply!

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