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Versa 2 - Won’t Sync

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‎07-24-2020 18:35

‎07-24-2020 18:35

My Fitbit hasn’t been able to sync for about a week. This happened before but after restarting my phone (I think) it worked. I’ve restart my Fitbit countless times (now my Fitbit is 6 minutes behind) and just restart my phone. I disconnected entirely from my Fitbit. And I have turned on and off Bluetooth multiple times but it’s still not working. 

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‎07-24-2020 20:27

‎07-24-2020 20:27

Hello @Ally_D when asking about a sync problem through your Fitbit app on the phone, please include the phone model.

Have you checked the help docs?

 

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