Versa 2 Won't swipe

[NotFitYetKY]

My Versa 2 which I have had less than 3 months (which replaced one I had about 3 weeks) has stopped swiping. Help please!

Moderator edit: subject updated for clarity

[SunsetRunner]

Try a Restart and do it several times if necessary.

[NotFitYetKY]

I've restarted several times. It will work and then it quits again. 

[SunsetRunner]

After another restart while swipe is working, try a Factory Reset by swiping left to Settings and then About, Factory Reset.

[NotFitYetKY]

Still not working and can't get it to swipe to factory reset.

[SunsetRunner · Accepted solution]

Contact Customer Support.

[NotFitYetKY]

Thank you! @SunsetRunner