03-07-2022
19:50
- last edited on
03-09-2022
08:19
by
AndreaFitbit
03-07-2022
19:50
- last edited on
03-09-2022
08:19
by
AndreaFitbit
Hi is it just me that has noticed that the wristbands for the versa2 are upside down have had 3 ionics and the bands have the smooth sides to your wrist even when bought through the net the smooth side is to your wrist I cant turn them over as the pin is in the wrong place thanks
Moderator edit: updated subject for clarity.
03-09-2022
08:21
- last edited on
05-28-2024
06:06
by
MarreFitbit
03-09-2022
08:21
- last edited on
05-28-2024
06:06
by
MarreFitbit
Thanks for getting back to us and for letting us know that your Versa 2 wristbands are upside down @Sandee4280.
Are all your bands like this? Could you please send a screenshot?
Keep on visiting the forums.
03-09-2022 22:32
03-09-2022 22:32
03-10-2022
05:30
- last edited on
05-28-2024
06:06
by
MarreFitbit
03-10-2022
05:30
- last edited on
05-28-2024
06:06
by
MarreFitbit
Thanks for getting back to us and for adding your photos @Sandee4280.
For security reasons I'm not able to see the pictures you sent. Since you got your wristbands on eBay I would recommend contacting them or following our customer representative advise.
Keep on visiting the forums.
03-10-2022 15:51
03-10-2022 15:51
03-11-2022
05:05
- last edited on
05-28-2024
06:06
by
MarreFitbit
03-11-2022
05:05
- last edited on
05-28-2024
06:06
by
MarreFitbit
Thanks for getting back to us and for the clarification @Sandee4280.
Please check the link that our Support Team representative sent you in order to get a replacement wristband.
Keep on visiting the forums.