Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 Wristbands Are Upside Down

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi is it just me that has noticed that the wristbands for the versa2 are upside down have had 3 ionics and the bands have the smooth sides to your wrist even when bought through the net the smooth side is to your wrist I cant turn them over as the pin is in the wrong place  thanks

 

 

Moderator edit: updated subject for clarity. 

Best Answer
0 Votes
5 REPLIES 5

Thanks for getting back to us and for letting us know that your Versa 2 wristbands are upside down @Sandee4280.

Are all your bands like this? Could you please send a screenshot?

Keep on visiting the forums. 

Best Answer
0 Votes
Hi here are some photos on all the fitbit watched i have had the smooth
side goes to your skin even the bands i have bought on ebay should be the
other way round in the photos
Best Answer
0 Votes

Thanks for getting back to us and for adding your photos @Sandee4280

For security reasons I'm not able to see the pictures you sent. Since you got your wristbands on eBay I would recommend contacting them or following our customer representative advise.

Keep on visiting the forums. 

Best Answer
0 Votes
I did not buy my wristband on ebay they are the wristbands that came on the
versa 2
Best Answer
0 Votes

Thanks for getting back to us and for the clarification @Sandee4280

Please check the link that our Support Team representative sent you in order to get a replacement wristband.

Keep on visiting the forums. 

Best Answer
0 Votes