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Versa 2 alarm won't go off

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‎03-15-2021 06:05 - last edited on ‎03-15-2021 17:35 by Fitbit Moderator

‎03-15-2021 06:05 - last edited on ‎03-15-2021 17:35 by Fitbit Moderator

In the past couple of weeks my alarm has failed to go off twice. I've checked it and it was set correctly. Any ideas on how to fix it?

 

Moderator Edit: Clarified subject

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‎03-15-2021 17:34

‎03-15-2021 17:34

Hi @CrystalLW, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post. To solve this situation, I’d recommend our restart process. To do so, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

 

I’ll be here if further assistance is needed.

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