Versa 2 alarms stopped working

[sburkeen19]

My Fitbit Versa 2 alarm has not gone off for the past 2 mornings. I've deleted the alarms and reset them still nothing.

Moderator edit: format

[JuanJoFitbit]

Hi @sburkeen19, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the alarms haven't gone off. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. Sync your data before this in order to avoid losing current data. Finally, set up the alarms again and see if they work properly.

Keep me posted on the outcome.

[sburkeen19]

I fixed it basically by trashing the alarm schedule that was set and
starting over. 🤷‍:female_sign: Been working fine every since!
Thanks!

[JuanJoFitbit]

Hi @sburkeen19, I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here and the steps you followed.

As a side note, Id' like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀