02-24-2020 19:31
02-24-2020 19:31
I just started using my Versa 2 yesterday. My Versa 2 said I slept 6 hours and 55 minutes last night. I also use a Continuous Positive Airway Pressure Therapy or (CPAP) machine every night. My CPAP machine said I slept 8 hours and 3 minutes which is correct. Why is my Versa 2 off by 1 hour and 8 minutes?
Thank you in advance for your help.
04-18-2020 04:29
04-18-2020 04:29
Hi @SunsetRunner, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
Regarding the sleep tracking issue that your Versa 2 is experiencing, I would like to follow up and would like to know if the issue persists or if it got resolved.
In the meantime, restart your Versa 2 as described in this article. Also, I'd like to share this help page, which explains how your Fitbit device tracks your sleep.
Keep me posted.