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Versa 2 app asks me to restart phone in order to get notifications

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‎01-03-2020 07:57 - last edited on ‎01-04-2020 06:15 by Fitbit Moderator

‎01-03-2020 07:57 - last edited on ‎01-04-2020 06:15 by Fitbit Moderator

I have a note 9 and the versa 2. The Fitbit app keeps telling me to restart my phone everyday in order to receive notifications. Why is it that i have to keep doing this?

 

 

Moderator edit: updated subject for clarity

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‎01-04-2020 06:15

‎01-04-2020 06:15

@Studer927, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa 2 since the app asks you to restart your phone in order to receive notifications.

 

Please make sure that your phone has the most recent Fitbit app version installed.

 

If the app is up to date, please try the troubleshooting steps that are listed in this help article. After this, monitor your Fitbit app and see if it stops showing the same message.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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