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Versa 2 - app requires the ‘internet’ permission

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‎03-01-2020 08:32 - last edited on ‎04-27-2020 18:11 by

‎03-01-2020 08:32 - last edited on ‎04-27-2020 18:11 by

So I have been having some difficulty’s with the app on my phone. Had to start a new account again it would let me log in and now that the app isnt working my watch is saying this app requires ‘internet’ permission to be granted. I’ve tried everything not sure how to get rid of it 

 

 

Moderator edit: subject for clarity

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‎04-27-2020 18:08 - edited ‎04-27-2020 18:08

‎04-27-2020 18:08 - edited ‎04-27-2020 18:08

Welcome to the Fitbit Community, @oOocandiceoOo. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with the Fitbit app on your phone and the error message you receive. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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