Versa 2 battery : Any intention to fix it?

[Jadusica75]

Mine lasts about 3 or 4 days, when it used to last a week or better. It happened so suddenly that it has to be from one of their updates. And I've heard every possible excuse from fitbit and was offered a small discount to replace it. It's barely over a year old, worn no differently than my first one, treat no differently either. I've checked for cracks, loose corners, all of it to see if in any possible way the watch had been compromised on the inside in any way. Not a single scratch, crack, loose piece, no breaks between connections of pieces where they're put together, nothing. They just don't care. I've gone round with them about this for a few months now. Nothing. Nothing besides either I damaged it, or need to buy a new one. Trust and believe, it won't be a fitbit. I didn't have any issues with my Versa Lite, no problems with my Versa 2 for over 2 years (until THEY bricked it forcing me to replace it), but neither of them had any issues with the battery. Even after 2 YEARS my last Versa 2 battery still lasted a week or better. I know I'm not the only person which has had this same issue. I don't know how many updates ago but it was some time in February. It's saddening  And a very huge factor in many people's decision to leave fit bit. I'm sad to think that's the only option I have left right now.

[JohnnyRow]

Another possibility is that sometimes updates change some of the settings.  You might check some of the settings that could be  using more battery.

https://support.google.com/fitbit/answer/14226518?hl=en&sjid=6600362757403746771-NA#zippy=%2Cwhat-ar...

[Guy_]

Hi @Jadusica75 - firstly 3-4 days is still quite a good battery life [compared to about a day or so for many other makes] and as @JohnnyRow says it may simply be a setting that has changed or a clock face that has updated, so changing to a different face may help.

However it is more likely a syncing issue with the new V4 Fitbit App because this is not an isolated problem.

The only way to check that is to run the watch in standalone mode.

To do this, sync the watch then turn off the phone's Bluetooth, fully charge and restart the watch and see how long it lasts, paying attention to the different usage during the day and the night, it can go several days without syncing. [you obviously won't get notifications on the watch during this time].

If you really want to test the watch condition, you can in addition set it in Sleep mode and place it face down, with the straps out of the way, and somewhere it can't detect movements [so the lights don't flash]. After a few days check the battery level to see how well it does when not used at all.

If it turns out to be only s syncing issue see Why won't my Fitbit device sync?