Versa 2 battery doesn't hold a charge, screen is not as responsive

[ekar24]

Did Fitbit just quietly end support for the Versa 2? After this last update it won't hold a charge for even 24 hrs. Everyday I wake up with it dead. Also the touchscreen has been less responsive. It maybe registers 10% of touch interactions. I know my watch was getting old, but I would've appreciated a warning. I was actually planning on asking for a new device this month as a gift, but now I'm not sure if I should. This is no way to treat customers if you care about brand loyalty. This is making me hesitant to replace it with another product. 

[Guy_]

Hi @ekar24 -= if you check the forum other users are posting the same problem.

Chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

They may take you through a factory reset, it is possible there was a bug installing the update as this is not the first time this issue has arisen following an update.