07-21-2021
01:50
- last edited on
07-21-2021
06:19
by
DavideFitbit
07-21-2021
01:50
- last edited on
07-21-2021
06:19
by
DavideFitbit
I updated my Versa 2 on July 19 and ever since my battery can’t hold the charge. Fitbit please send update to fix the issue.
Evan
Moderator edit: format
07-21-2021
06:19
- last edited on
09-17-2024
09:34
by
MarreFitbit
07-21-2021
06:19
- last edited on
09-17-2024
09:34
by
MarreFitbit
Hi, welcome to the Fitbit Community forums, @Evantm.
Thank you sharing all this information about what you've been experiencing with your Versa 2 watch.
I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them about this. In this case, they will let you know how to proceed.
Have a great day.
07-21-2021 08:27
07-21-2021 08:27
I am having the same issue. Battery was 62% at 9:00pm. Message that battery was low at 0132. Dead when I woke up in am.
Battery used to last a few days. Now lucky to last a day.
07-23-2021
08:18
- last edited on
09-17-2024
09:34
by
MarreFitbit
07-23-2021
08:18
- last edited on
09-17-2024
09:34
by
MarreFitbit
Welcome to the Community forums, @LynnHColorado.
Thank you for confirming that you've been experiencing the same inconvenience with your Versa 2 watch.
Before considering other options, please make sure that you've followed the steps provided in this article. Keep in mind that if you turn on always-on display, Versa 2 has a battery life of up to 3 days.
In addition, try to perform a restart following the steps listed here, this has been useful for other users experiencing the same inconvenience.
Hope this helps, I'll be around.