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Versa 2 battery draining and swipe unresponsive

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‎08-18-2023 07:45 - last edited on ‎08-25-2023 09:39 by Fitbit Moderator

‎08-18-2023 07:45 - last edited on ‎08-25-2023 09:39 by Fitbit Moderator

Have recharged battery numerous times. Did hard restart numerous times. Reinstall app. Battery still drains & can’t swipe still also numerous people have complained after new update.


Moderator Edit: Clarified subject and updated label

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3 REPLIES 3

‎08-24-2023 14:54

‎08-24-2023 14:54

Good to see you in the community for the first time @Mr1volleyball.

Thanks for providing the details regarding the inconvenience with the battery and for trying to fix it trough the restarts.

I'd like to know if you followed the steps suggested here in order to get the battery charge again.

 

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‎08-24-2023 15:24

In response to ManuFitbit

‎08-24-2023 15:24

Found out versa 2 rear hrm windows had condensation most likely from sweat. Wouldn’t charge. Replace with inspire 3 lets see what happens.

Sent from my iPhone
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‎08-25-2023 07:49

In response to Mr1volleyball

‎08-25-2023 07:49

@Mr1volleyball good to see you back.

Thanks for letting me know about the Versa 2. I hope that you'll enjoy the experience with Inspire 3. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Have a good day.

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