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Versa 2 battery draining fast

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‎01-28-2020 22:59 - last edited on ‎01-29-2020 06:22 by Fitbit Moderator

‎01-28-2020 22:59 - last edited on ‎01-29-2020 06:22 by Fitbit Moderator

Have had my Versa 2 since December 4th with no issues at all, until this week when I've noticed the battery draining fast. It was on near 40% at 10.30pm going to bed and have woke at 6.30am to find its below 10%. No settings have changed except overturned off auto wake now. Have also tried resetting it. Any help would be much appreciated:)

 

 

Moderator edit: updated subject for clarity

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‎01-29-2020 00:31 - last edited on ‎01-29-2020 06:24 by Fitbit Moderator

‎01-29-2020 00:31 - last edited on ‎01-29-2020 06:24 by Fitbit Moderator

Hi @Michelle_35 I have flagged a moderator to come and help you

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-29-2020 07:03 - last edited on ‎06-14-2025 07:49 by Fitbit Moderator

In response to NellyG

‎01-29-2020 07:03 - last edited on ‎06-14-2025 07:49 by Fitbit Moderator

@Michelle_35 It's great to see that you've visited the Fitbit Community!

Let me help you with your Versa 2 battery draining quickly and thank you for troubleshooting this issue. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life.

@NellyG thank you for your help in this thread.

Let me know how it goes.

Alvaro | Community Moderator

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