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Versa 2 battery drains fast and stopped tracking steps and HR

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‎08-10-2021 19:23 - last edited on ‎08-11-2021 11:36 by

‎08-10-2021 19:23 - last edited on ‎08-11-2021 11:36 by

Versa 2 all of a sudden has stopped tracking steps, heart rate, and battery runs down in minutes. Did power reset, no help. Will recharge, but battery only lasts about 20 minutes.

 

 

Moderator edit: subject for clarity 

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‎08-11-2021 11:35

‎08-11-2021 11:35

Welcome to the Fitbit Community, @Dunkertim.

 

Thanks for the details shared in your post. I appreciate your troubleshooting efforts and recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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