12-15-2019
23:02
- last edited on
12-16-2019
03:47
by
JuanJoFitbit
12-15-2019
23:02
- last edited on
12-16-2019
03:47
by
JuanJoFitbit
Had my versa 2 since November 2019. Last week it started to run out of battery every 3 days. I can’t scroll through the different pages on the watch either now.
Moderator edit: updated subject for clarity
12-16-2019 03:46
12-16-2019 03:46
@Musango, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa 2 since the battery is draining fast and won't scroll through the different screens.
Please try the tips that are listed in this help article in order to improve the battery life of your watch.
Regarding the screen issues, restart your Versa 2 as described in this help article, then try changing the clock face to one developed by Fitbit, not a third party clock face. Finally, monitor your watch and see if the battery doesn't drain fast and the screen issue get fixed.
Keep me posted on the outcome.