06-06-2020
10:16
- last edited on
06-18-2020
04:39
by
JuanJoFitbit
06-06-2020
10:16
- last edited on
06-18-2020
04:39
by
JuanJoFitbit
In the past three weeks, my Versa 2 battery is only lasting a day or two. I charged it yesterday afternoon, and right now the battery is @ 6%. Anyone else having the same issues?
Moderator edit: updated subject for clarity
06-18-2020 04:38
06-18-2020 04:38
Hi @jyy777, it's great to see you in our Fitbit Community. I'd like to follow up and help you with your Versa 2 since the battery is draining fast.
I'd like you to try the troubleshooting steps that are listed in this help article in order to improve the battery life of your watch. After this, monitor the battery's behavior and see if the issue gets fixed.
Keep me posted on the outcome.
06-18-2020 13:51
06-18-2020 13:51
I've done all of these tips already. Charged my Fitbit Versa 2 to 100% last night, and it is already at 40% today. Not even 24 hours later.
08-25-2020 12:15
08-25-2020 12:15
Hi @jyy777, thank you for getting back and trying the recommended tips. I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back to them with the reference number they provided in case the issue persists and they'll be happy to follow up and assist you accordingly.
I'll also be around if any question arises.