Versa 2 battery is draining a day

[SueC120]

I've noticed that my Versa 2 will not hold a charge for even a day.  I used to be able to go about 5-6 days with a single charge.  I've done a "restart" on the watch and nothing changed.  Please advise.

Moderator Edit: Clarified subject

[Odyssey13]

Hi @SueC120 see if anything in this article - click to read - helps. If not, you'll want to get with support. There is a link at the bottom of the page.

[MarreFitbit · Accepted solution]

Hi there, @SueC120. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

If the issue persists, please feel free to contact our Support Team as @Odyssey13 has suggested.

Hope that helps.