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Versa 2 battery is draining quickly

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‎03-17-2022 01:54 - last edited on ‎03-17-2022 06:19 by Fitbit Moderator

‎03-17-2022 01:54 - last edited on ‎03-17-2022 06:19 by Fitbit Moderator

Charged my versa yesterday to full and now only 11% surely this isn't correct 

 

Moderator Edit: Clarified subject

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‎03-17-2022 06:20

‎03-17-2022 06:20

Hi there, @Tjrcgg. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from.

 

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

 

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎03-17-2022 19:13

In response to MarreFitbit

‎03-17-2022 19:13

I found this problem, too. I just bought it in August and have routinely gone 4-5 days between charges. Wednesday morning, it said battery was dead. I only use it as a watch (not even tracking a workout) so there is absolutely no reason for the battery to totally drain in a day. I charged it to 100% last night and by 9pm tonight am already down to 40%. 

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‎03-19-2022 15:55

‎03-19-2022 15:55

I noticed this sometime last year actually. I have had my watch since 2018 or 2019 though. I never knew how to set up calls and text to phone and only used the tracking sleep and watch. Maybe time for an upgrade. Today my watch said "data not cleared. Sync and try again". With my learning disability, im having a hard time getting watch working again. Im getting upset and its making my mental not well. 

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