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Versa 2 battery is draining within 2 hours

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Hi there, I had my Versa 2 now 3 years, and the battery used to last me 5 - 6 days, now it only lasts 1 - 2 hours max.

 

I have searched for help and followed all the advice of the settings for not to drain the battery life, reset settings, updated everything and still it does not work.

 

My watch does not get hot and I charge it  in a standard room temperature, not hot, neither cold. 

 

Please can anyone advice and provide support without me having to buy a new watch - different brand!?

 

Moderator Edit: Clarified subject

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Same here. Drives me crazy. Hoping for an answer as well.

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Hi there, @Annalien @Mila_M. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 watches before reaching out. I understand where your concern is coming from. 

If you both have followed all tips and recommendations provide here, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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