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Versa 2 battery is draining within hours

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‎04-14-2022 12:37 - last edited on ‎04-14-2022 14:06 by Fitbit Moderator

‎04-14-2022 12:37 - last edited on ‎04-14-2022 14:06 by Fitbit Moderator

It is fully charged in the morning and it goes blank and says no battery in 2 hours. This has been happening for almost a week now. 

 

Moderator Edit: Clarified subject

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‎04-14-2022 14:08 - edited ‎11-13-2023 04:07

‎04-14-2022 14:08 - edited ‎11-13-2023 04:07

Hi there, @Beze. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-14-2022 14:08 - edited ‎11-13-2023 04:07

‎04-14-2022 14:08 - edited ‎11-13-2023 04:07

Hi there, @Beze. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer