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Versa 2 battery life not lasting

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‎07-25-2020 17:24 - last edited on ‎07-26-2020 20:58 by Fitbit Moderator

‎07-25-2020 17:24 - last edited on ‎07-26-2020 20:58 by Fitbit Moderator

anyone else having problems with the charge time on versa 2, I seem to be charging mine every 2 days 

 

Moderator Edit: Clarified subject

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‎07-26-2020 20:58

‎07-26-2020 20:58

Hi @Karanmi, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Versa 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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‎07-27-2020 01:30

‎07-27-2020 01:30

I had that problem. Got a replacement. Now I'm not sure if to do the updates, since - in my view and that of others - the battery life declined exponentially after I had installed an update.

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‎07-27-2020 01:33

In response to RicardoFitbit

‎07-27-2020 01:33

Thank you for your response - it's a bit 'boiler plate' for a moderator imo. Is there any technical evidence (other than opinion on this forum) that recent updates have reduced battery life; that appeared to be why my battery life fell off a cliff edge. It leaves me with two thoughts: can you un-install and update (I didn't get an answer to my earlier question of the same); and should I install updates on the replacement watch I was given?

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