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Versa 2 battery life not lasting

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‎08-28-2020 10:28 - last edited on ‎08-28-2020 13:49 by Fitbit Moderator

‎08-28-2020 10:28 - last edited on ‎08-28-2020 13:49 by Fitbit Moderator

I love my Versa 2 - and have for ocer a year.  I usually need to charge is once a week - so like clockwork I charge it on Sundays.  Last Tuesday I played in a golf outing (first time in over a year) and my Versa 2 went crazy.  I will only hold a charge for about 2 days.  Drivng be crazy. Any suggestions?

 

Ceeceestat

 

Moderator Edit: Clarified subject

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‎08-28-2020 13:49

‎08-28-2020 13:49

Hi @ceeceestat, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Let me share with you that the battery of our Versa 2 was designed to last 6 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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