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Versa 2 battery life not lasting

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‎01-02-2021 09:52 - last edited on ‎01-03-2021 19:41 by Fitbit Moderator

‎01-02-2021 09:52 - last edited on ‎01-03-2021 19:41 by Fitbit Moderator

Ive not had this Versa 2 for one week... and its draining like running water from a faucet. I only have settings set for steps, heart and incoming notification messages ( messenger) which i do not get many. I charge it up in the morning, and next day its at 49%. Ridiculous!  I got rid of my Charge 3 due to no vibrations, sync issues, and hoped this would be better.

 

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‎01-03-2021 19:40

‎01-03-2021 19:40

Hi @Rockitmom, welcome to the Community Forums.

 

Thanks for bringing this to my attention, I understand how frustrating this matter can be for you. Let me share with you that the battery of our Versa 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes a restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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