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Versa 2 battery life not lasting

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‎01-03-2021 16:03 - last edited on ‎01-03-2021 17:43 by Fitbit Moderator

‎01-03-2021 16:03 - last edited on ‎01-03-2021 17:43 by Fitbit Moderator

Hi, my watch is 6 months old and over the last month I am only getting 2 days battery life. I have reviewed all the advice: always on is switched off, changed clock face etc. Any further advice on what could be draining the battery?

 

thanks

 

Moderator Edit: Clarified subject

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‎01-03-2021 17:43

‎01-03-2021 17:43

Hi @NicMax2, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for trying some steps before posting over here. Let me share with you that the battery of our Versa 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes a restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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