12-19-2020 08:58 - last edited on 12-20-2020 18:56 by LiliyaFitbit
12-19-2020 08:58 - last edited on 12-20-2020 18:56 by LiliyaFitbit
How long does yours last? I bare get two days
Moderator edit: subject for clarity
12-19-2020 21:39
12-19-2020 21:39
I've been having to charge mine every night 😑. I've tried the suggestions mentioned in another post but they haven't worked.
12-20-2020 18:56
12-20-2020 18:56
Welcome to the Fitbit Community, @sandyc126 @Nightpoetess.
@sandyc126 Battery life is affected by use and other settings and actual results may vary. I recommend double checking our charging instructions and trying our tips for preventing battery drain at Can I extend my Fitbit device's battery life?
@Nightpoetess I appreciate the recommendations you followed and would like to confirm if you've followed the complete tips at Can I extend my Fitbit device's battery life?
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-20-2020 19:02
12-20-2020 19:02
12-21-2020 13:03
12-21-2020 13:03
Thank you for your reply, @Nightpoetess.
I understand how you are feeling about this situation. Thank you for your efforts. I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox.
I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-24-2020 01:57
12-24-2020 01:57
My fitbit is just under 2 years old. Just recently battery life started deteriorating and now If I charge it in the morning it is dead by the following afternoon, so between 24 - 30 hrs use. It is not set to quick view and I have no alarms set. I do not check it often, only when walking for exercise. As mentioned it seems to be a recent change in battery life. Has there been any issues after recent software updates?
12-24-2020 11:01
12-24-2020 11:01
Hi @truthinbeer, it's nice to see you again in our Community Forums.
Thank you for joining the thread and sharing the details of the issue with your watch. I appreciate your efforts to resolve this and understand your concern. I recommend confirming the complete tips to extend your device's battery life at Can I extend my Fitbit device's battery life? Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-26-2020 01:44 - edited 12-26-2020 01:45
12-26-2020 01:44 - edited 12-26-2020 01:45
My Versa software is up to date. I have no alarms active and have to switch on the screen to view my activity.
I charged the Versa yesterday at 10am. The watch ran out of charge at 6pm today. That's 32 hrs battery life which is pretty poor.
12-27-2020 19:32
12-27-2020 19:32
Thank you for your reply, @truthinbeer.
I appreciate your efforts and the additional details. Since the issue persists, I've sent your information to the Customer Support team so they can take a deeper look at this. Please keep an eye on your inbox.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.