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Versa 2 battery short life

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‎06-14-2021 08:49 - last edited on ‎06-14-2021 20:02 by

‎06-14-2021 08:49 - last edited on ‎06-14-2021 20:02 by

My versa 2 isn’t holding charge for more then about 7 hours, it says it’s charged to 100% but turn loses it very quickly

 

 

Moderator edit: subject for clarity 

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5 REPLIES 5

‎06-14-2021 11:35

‎06-14-2021 11:35

I am having the same experience!  This is a new problem - until recently, the batter charge held for a long time!

 

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‎06-14-2021 12:09

In response to AllisonBL

‎06-14-2021 12:09

I have contacted them today and they are sending me a new one as it’s still under warranty.

Sent from my iPhone
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‎06-16-2021 20:11

In response to Joannedave89

‎06-16-2021 20:11

Welcome to the Fitbit Community, @Joannedave89 @AllisonBL.

 

Thanks for the details shared in your posts. I understand how you are feeling about this situation. I've confirmed that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

Have a nice day. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-16-2021 22:00

In response to LiliyaFitbit

‎06-16-2021 22:00

All sorted, thank you for contacting me.
Support team were brilliant and sorted it bery quickly.
Thank you

Sent from my iPhone
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‎06-17-2021 19:33

In response to Joannedave89

‎06-17-2021 19:33

Thank you for the update, @Joannedave89.

 

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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