04-05-2021
13:32
- last edited on
04-06-2021
03:59
by
MarreFitbit
04-05-2021
13:32
- last edited on
04-06-2021
03:59
by
MarreFitbit
I went to bed last night with my Versa 2 at 40%. I do not wear it to bed and I have it set up to “go to sleep” from 9:30pm-6am. This morning the battery was completely drained. I usually get 6-7 days out of a charge. What could be the cause of this. I purchased my Versa 2 only about 2mths ago.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-06-2021 09:33 - edited 04-26-2024 08:46
04-06-2021 09:33 - edited 04-26-2024 08:46
Hi there, @Daids123. Welcome on board. Thanks for the details shared in your post.
Please follow the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?
Hope that does the trick for you.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-05-2021 23:08
04-05-2021 23:08
There can be many causes, things to try would be to restart the watch to clear any OS fault, change Clock face to eliminate an issue, or visit Can I extend my Fitbit device's battery life?
Author | ch, passion for improvement.
04-06-2021 04:05
04-06-2021 04:05
Hi there, @lshakey. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.
May I know if you're syncing with and Android or iOS device? If you're using an iOS device, please verify and let me know which app version it's running. In the meantime, please try to log out of the Fitbit app then back in. Test your Versa 2's battery behavior and see whether it keeps on draining.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-06-2021 09:21
04-06-2021 09:21
Hi.
My versa went dead overnight about a week and a half ago and now it won't charge or switch on.
I have tried holding down the buttons to reboot it but still nothing.
04-06-2021 09:33 - edited 04-26-2024 08:46
04-06-2021 09:33 - edited 04-26-2024 08:46
Hi there, @Daids123. Welcome on board. Thanks for the details shared in your post.
Please follow the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?
Hope that does the trick for you.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...