Versa 2 battery won't hold a charge

[nicj6]

doesn’t hold charge … says 100 quickly drops to 80s then within h minutes screen crashes completely.  Can the battery be replaced? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @nicj6. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 2 is draining quickly. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Extend your Fitbit device's battery life

Regarding your inquiry, we as Fitbit do not do it or suggest to replace the battery as that could permanently damage your watch. The battery on Fitbit devices are not replaceable nor interchanged. 

Before doing something to your Fitbit device, please review the section Availability or repair facilities/spare parts  and Exclusions and Limitations from this article fitbit.com/legal/returns-and-warranty.