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Versa 2 calorie counting is too low

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‎01-08-2021 14:48 - last edited on ‎01-11-2021 04:13 by Fitbit Moderator

‎01-08-2021 14:48 - last edited on ‎01-11-2021 04:13 by Fitbit Moderator

I’m the last few days my Fitbit versa 2 has not been tracking my calorie count reading at 800 a day where I have done a workout and a walk. any help welcome on how to fix it or what’s wrong

 

 

Moderator Edit: Clarified subject

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‎01-11-2021 04:15 - edited ‎09-21-2023 03:55

‎01-11-2021 04:15 - edited ‎09-21-2023 03:55

Hello there @SunsetRunner, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

I've seen you got in touch with our Support Team after posting here. Please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your watch's issue.

Maria | Community Moderator, Fitbit


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