Versa 2 can not swipe and will shutdown and restart.

[ISPY_Tycoon]

My versa 2 is intermittently not working. I should say it sometimes works. It will not allow me to swipe to a different screen or app. I can hold the button and restart it and if i do it enough times it will start working for a little while. It then stops working again. It has also been shutting down and restarting on its own. It also seems to take a long time to sync to my phone.

[Marrrmaduke]

@ISPY_Tycoon At this point, I would attempt a factory reset (restoring the tracker to factory defaults). 

As you have problems swiping, you can try using the back button:

1. Hold the back button for about 8 seconds. 
2. When the Fitbit logo disappears:
   1. Release the button briefly (for less than 2 seconds). 
   2. Hold the button again until you feel a second, longer vibration, which indicates you initiated the factory reset. 

You can set up the watch back to the Fitbit account by following the instructions on this link: How do I set up my Fitbit device?

If you're not successful with the factory reset, I am afraid you will need to reach out to Customer Support to guide you through the next steps. Here's the link to Customer Support page.