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Versa 2 can't swipe

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‎03-02-2020 01:27 - last edited on ‎03-04-2020 12:17 by

‎03-02-2020 01:27 - last edited on ‎03-04-2020 12:17 by

Versa 2 wrist watch has stopped swiping left since I charged it yesterday and I cant find a resolve through the app.  My watch charge ran out over the weekend and after charging it yesterday I can no longer use swipe on the watch face, any ideas how to resolve please 😞 

 

 

Moderator edit: subject for clarity

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‎03-04-2020 12:16

‎03-04-2020 12:16

Welcome to the Fitbit Community, @MarkS164Wat. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with swiping on your Versa 2. Thank you for your efforts to resolve this. I recommend restarting your watch by following the steps from this help article: How do I restart my Fitbit device?

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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