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Versa 2 can't sync with my phone

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‎03-02-2021 23:58 - last edited on ‎03-03-2021 05:09 by Fitbit Moderator

‎03-02-2021 23:58 - last edited on ‎03-03-2021 05:09 by Fitbit Moderator

My phone and watch wont sync anymore. My phone cant find Versa 2 on the Bluetooth search. How do I fix it?

 

 

Moderator edit: updated subject for clarity

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‎03-03-2021 05:05 - last edited on ‎02-12-2025 10:52 by Fitbit Moderator

‎03-03-2021 05:05 - last edited on ‎02-12-2025 10:52 by Fitbit Moderator

Hi @Thearese, welcome to our Fitbit Community. Regarding the syncing issue that your Versa 2 has experienced, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if it syncs with your phone properly.

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎03-03-2021 08:50

‎03-03-2021 08:50

Got a notice

"We have identified a technical issue interrupting Fitbit services, and are working to fix it, see updates here. Thanks for your patience."

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‎03-04-2021 09:18 - last edited on ‎02-12-2025 10:51 by Fitbit Moderator

In response to macconmera

‎03-04-2021 09:18 - last edited on ‎02-12-2025 10:51 by Fitbit Moderator

Hi @macconmera, thank you for joining us in this thread and our Fitbit forums. Thank you so much for sharing this information.

In case you need further assistance, please provide all the details about the issue and I'll be happy to follow up.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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