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Versa 2 changing mobile device to receive notifications

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‎12-05-2019 11:52 - last edited on ‎12-06-2019 18:04 by Fitbit Moderator

‎12-05-2019 11:52 - last edited on ‎12-06-2019 18:04 by Fitbit Moderator

Hi everyone,

 

I recently bought a versa 2 and initially connected it to my ipad.  However, I may want to change it to connect with my phone (Samsung Galaxy 9+).  Does anyone know if there is anyway for me to make this change?  I know I can download the fitbit app on my phone and be able to sync that way but that doesn't get me to a point where I can get texts and calls from my phone on my Versa 2.  Any help is much appreciated!

 

Moderator edit: Subject for clarity 

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‎12-06-2019 18:04

‎12-06-2019 18:04

Hello @how_do_i_fit, welcome to the Community Forums! 

 

Thanks for bringing your question to my attention, it's a pleasure to assist you today. Let me share with you that you may be not able to receive the notifications from your Samsung Galaxy S9+ if your Versa 2 device is still connected to your iPad Bluetooth settings, therefore, if you're going to use the Android device instead, please remove the Fitbit from the iOS Bluetooth settings and then pair it to the Samsung phone. 

 

Also, if you haven't already done so I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured.

 

Let me know if you have any additional questions.

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