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Versa 2 color is fading

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‎04-17-2020 06:22 - last edited on ‎04-26-2020 10:58 by Fitbit Moderator

‎04-17-2020 06:22 - last edited on ‎04-26-2020 10:58 by Fitbit Moderator

I have only had my fitbit just ova 4months an the colour is faded on there spoke to some1 on live chat and told me they wouldn't do nothing about it as it not covered but yet they got a 2 year warranty on them it shouldn't go like this after 4 months either!

 

 

Moderator edit: updated subject for clarity

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‎04-26-2020 11:01 - edited ‎04-26-2020 11:02

‎04-26-2020 11:01 - edited ‎04-26-2020 11:02

@Knoxy2883 It's nice to have you on board! Sorry for the delay in my reply.

 

Let me help you with your Versa 2 color fading. Do you mean this is happening to the screen or is it a cosmetic issue (band, frame)? Still only Support can replace these items so reach out to them to see what else they can do for you and maybe add pictures to show what you are seeing on your device. You can check the warranty details here.

 

I also moved your post to the correct board.

 

Let me know how it goes.

Alvaro | Community Moderator

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