Versa 2 compatibility with Samsung S20

[AndrewMuscroft]

is it possible to link the versa 2 with Samsung Galaxy s20 so it notifies text and telephone calls ?

Was able to do it with an I phone so i am thinking it should be possible 

Please advise

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @AndrewMuscroft. Welcome to the Community Forums. 

If your Samsung S20 meets the requirements to operate properly with the Versa 2, then it should work fine.

As you may know, the Fitbit app is compatible with most popular phones and tablets. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems:

• Apple iOS 12.2 or higher
• Android OS 7.0 or higher 
• See additional tips for Android phones and tablets.

Moving forward with the troubleshooting steps for this issue, please make sure you've removed your Versa 2 from your old phone. If the connection between your phone and watch still exists, the notifications may be coming from your old phone and that's why they are not showing on you watch. 

Follow the steps below to remove the Versa 2 from your old phone and to set it up on your S20:

• One your old phone's Bluetooth settings, remove the Versa 2.
• Restart your Versa 2.
• Turn off other Bluetooth connections when not in use.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 2.
• Set up the notifications.

As a friendly reminder, know that since you're setting up notifications, you'll need to receive a message from the app desired in order for your app to show it as option in your Fitbit notification's section. 

If you continue having issues with the notifications, please see Why are notifications delayed or missing?

Hope this helps. 

[AndrewMuscroft]

Thank you

Very helpful and I have now synced the Versa 2 to the galaxy s20

Sent from my iPhone

[MarreFitbit]

@AndrewMuscroft Awesome! I'm very glad to hear that the steps recommended above have done the trick for you. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.