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Versa 2 continues to run 5 mins slow

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‎11-24-2020 07:31 - last edited on ‎11-25-2020 16:59 by

‎11-24-2020 07:31 - last edited on ‎11-25-2020 16:59 by

I have synced my warch several times... did the updates but watxh continues to run 5mins slow... Help!

 

 

Moderator edit: subject for clarity 

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‎11-24-2020 08:21

‎11-24-2020 08:21

Hi @Rmarmo 

Welcome to the forum. I'm sorry to hear you are having an issue with your Fitbit. What type of mobile device are you synching your Versa to? Have you tried giving your Versa a restart by holding down the button for 10+ seconds until you see the Fitbit logo? The more information you can provide the better people on the forum will be able to help you. 

Marci | Bellevue, WA
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‎11-24-2020 10:14

‎11-24-2020 10:14

I've a Samsung Galaxy S9.  All apps UTD.  I've also rebotted the phone several times. Each time, adds another minute or 2 to the lag. Right now,  my Fitbit Versa2 is 20 mins behind. Everything else tracks.

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‎11-24-2020 10:16

In response to Trisha70

‎11-24-2020 10:16

I meant rebooted the watch 

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