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Versa 2 counting more steps than taken

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‎04-06-2021 05:43

‎04-06-2021 05:43

My versa 2 has logged 97k steps at 3:45am today. I am certain that I was asleep then. I have shutdown my watch and restarted hoping that it might re-set itself but that hasn't worked.

Any ideas on how to delete that segment on the watch log records?

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‎04-06-2021 17:35

‎04-06-2021 17:35

Welcome to the Fitbit Community, @laurareyn4311.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

You can negate the extra steps by manually logging a driving activity. For instructions, please visit this article and open the menu "How do I delete steps and floors in the Fitbit app?".

 

I would like to mention that trips to the bathroom might have registered those extra steps.

In addition, if you went to bed after midnight, your watch was reset and started registering steps for the new day.

 

If you have any question, please let us know.

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